http://forums.exabytes.com/ Announcement about Exabytes services upgrades / maintenance. en Wed, 08 Sep 2010 13:10:09 GMT vBulletin 60 http://forums.exabytes.com/images/misc/rss.png http://forums.exabytes.com/ http://forums.exabytes.com/showthread.php?17492-Exabytes-.my-DOMAIN-REGISTRY-Closure-during-Hari-Raya&goto=newpost Wed, 08 Sep 2010 01:50:55 GMT To All Our Valued Customers, Kindly be informed that .my DOMAIN REGISTRY will be closed on 9 September 2010 (Thursday) in conjunction with Hari... To All Our Valued Customers,

Kindly be informed that .my DOMAIN REGISTRY will be closed on 9 September 2010 (Thursday) in conjunction with Hari Raya Aidilfitri. Business will resume as usual on Monday, 13 September 2010.

Please take note that domain registrations which are submitted after 5.00pm on Wednesday (8 September 2010) will only be approved by Mynic on 13-September 2010.

However, this announcement will not affect domain renewals.

For more information, please refer to the URL below:
http://www.domainregistry.my/readnews.php?id=102

Best Regards,

Customer Service Team
......................................
Customer Service Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: custcare@exabytes.com.my
Helpdesk: http://support.exabytes.com


More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?17492-Exabytes-.my-DOMAIN-REGISTRY-Closure-during-Hari-Raya http://forums.exabytes.com/showthread.php?17476-InstantIT.Asia-Immediate-Maintenance-for-CDN4.secure-dns.net-173.236.34.234&goto=newpost Fri, 03 Sep 2010 21:11:51 GMT Date : 4th Sept 2010 Time : 5AM GMT + 8 ETA : N/A Maintenance Details: One of our CDN server CDN4.secure-dns.net is currently not... Date : 4th Sept 2010
Time : 5AM GMT + 8
ETA : N/A


Maintenance Details:
One of our CDN server CDN4.secure-dns.net is currently not accessible and we have acknowledge our data center engineer to checking on it.


Maintenance Effect:
CDN delivery will continue working as usual.


Best Regards,


InstantIT.Asia - Trusted IT Hosting As a Service On Demand


-----------------------------------------------------

Helpdesk & Support: http://support.instantIT.Asia/

Client Control Panel: http://InstantIT.Asia/mypanel/



More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?17476-InstantIT.Asia-Immediate-Maintenance-for-CDN4.secure-dns.net-173.236.34.234 http://forums.exabytes.com/showthread.php?17475-Immediate-Network-Maintenance&goto=newpost Fri, 03 Sep 2010 18:33:57 GMT Date : 4th September 2010 Time : 2.20 am GMT+0800 Expected ETA : N/A Maintenance Details: Network is recovering and under monitoring. Date : 4th September 2010
Time : 2.20 am GMT+0800
Expected ETA : N/A


Maintenance Details:

Network is recovering and under monitoring.



================================================== ==

Date : 4th September 2010


Time : 1.22 am GMT+0800
Expected ETA : N/A


Maintenance Details:
All services hosted under IP range 110.4.4x.x are inaccessible and reported not accessible from certain locations. Our engineers are currently checking.






More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?17475-Immediate-Network-Maintenance http://forums.exabytes.com/showthread.php?17456-Immediate-Network-Maintenance&goto=newpost Fri, 03 Sep 2010 00:37:19 GMT Date : 3rd September 2010 Time : 8.23 am GMT+0800 Expected ETA : N/A Maintenance Details: Network is recovering and under monitoring. ...

Date : 3rd September 2010
Time : 8.23 am GMT+0800
Expected ETA : N/A


Maintenance Details:
Network is recovering and under monitoring.



================================================== ==



Date : 3rd September 2010
Time : 6.00 am GMT+0800
Expected ETA : N/A


Maintenance Details:
Immediate network maintenance.


Maintenance Effect:
The network is under an urgent maintenance. All services hosted under IP range 110.4.4x.x are inaccessible.




Please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/ if you have any questions with this maintenance window.



Best Regards,


Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?17456-Immediate-Network-Maintenance http://forums.exabytes.com/showthread.php?16920-US-Windows-Server-Upgrade&goto=newpost Fri, 20 Aug 2010 01:11:10 GMT Dear Valued Clients, ================================ Maintenance Details: ================================ We will be conducting a... Dear Valued Clients,


================================
Maintenance Details:
================================
We will be conducting a series of Windows Servers Upgrade to the new performance hardware. Below are the upgrade exercise schedules.




Date : 3th September 2010 (Friday) / 4th September 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (MYT)
Expected ETA : 4 hours
Servers Affected:


72.18.131.38 - Thuderbolt
72.18.132.150 - Raven
72.18.132.174 - Mustang




Date : 17th September 2010 (Friday) / 18th September 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (MYT)
Expected ETA : 6 hours
Servers Affected:


72.18.131.237 - NightHawk
72.18.131.223 - Hornet
72.18.131.195 - Raptor
72.18.131.180 - Tigershark
72.18.131.235 - Galaxy(MSSQL)




================================
Maintenance Effect:
================================
Service such as HELM, web, database (MySQL & MSSQL), etc will be inaccessible during the migration. Server IP and domain name server record remain intact. Please rest assure that we will carry out the upgrade smoothly.


Best Regards,


Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com


More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16920-US-Windows-Server-Upgrade http://forums.exabytes.com/showthread.php?16862-Exabytes-Schedule-Windows-Mail-Server-RAID-Controller-Backup-Battery-Maintenance-S&goto=newpost Thu, 19 Aug 2010 03:27:34 GMT Date : 19th Aug 2010 Time : 11.00 PM GMT +8 ETA : 45 - 60 minutes Maintenance Details : We will take below servers offline to add in their RAID... Date : 19th Aug 2010
Time : 11.00 PM GMT +8
ETA : 45 - 60 minutes

Maintenance Details :
We will take below servers offline to add in their RAID controller with backup batteries. The purpose is to enable the Write Cache feature on the RAID controllers to enhance the servers' IO performance.
Sgperak.mschosting.com 110.4.46.29
Bahamut.mschosting.com 110.4.46.112


Effect of Maintenance :
From the scheduled time Email Services and Smartermail website interface will not be accessible.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16862-Exabytes-Schedule-Windows-Mail-Server-RAID-Controller-Backup-Battery-Maintenance-S http://forums.exabytes.com/showthread.php?16826-Immediate-Server-Maintenance-on-Mountainking-110.4.46.79&goto=newpost Wed, 18 Aug 2010 05:43:42 GMT Date : 18th Aug 2010 Time : 1:00 PM GMT +8 ETA : NA Maintenance Details : There are some issues on the server mail services. The server has... Date : 18th Aug 2010
Time : 1:00 PM GMT +8
ETA : NA

Maintenance Details :
There are some issues on the server mail services. The server has been rebooted . However, it is not able to be booted up. Our engineers are checking on this. We shall keep here updated.

Effect of Maintenance :
Mail services hosted on the server are interrupted.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16826-Immediate-Server-Maintenance-on-Mountainking-110.4.46.79 http://forums.exabytes.com/showthread.php?16799-Exabytes-Immediate-OS-Maintenance-for-Redang-110.4.45.55&goto=newpost Tue, 17 Aug 2010 16:28:13 GMT Date : 18th Aug 2010
Time : 12.00 AM GMT +800
ETA : Unknown

Maintenance Details :
The server's OS found not able to load after a scheduled reboot followed by cPanel version update. We are currently in the midst of rebuilding the server's OS.

Effect of Maintenance :
All services will be inaccessible. Kindly stay tuned on this announcement for further updated status.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16799-Exabytes-Immediate-OS-Maintenance-for-Redang-110.4.45.55 http://forums.exabytes.com/showthread.php?16765-WPWEBHOST-Immediate-Server-Maintenance-WPHosting02-72.18.130.145&goto=newpost Tue, 17 Aug 2010 07:50:42 GMT Date : 17th August 2010 Time : 3.45PM GMT +0800 (12.45AM -700 GMT) ETA: 1-2 hours Maintenance Details : The server is currently running... Date : 17th August 2010
Time : 3.45PM GMT +0800 (12.45AM -700 GMT)
ETA: 1-2 hours



Maintenance Details :

The server is currently running on File Check system and will be up in a short time after reboot. Please stay tuned to the latest server progress status.

================================================== =============================

Date : 17th August 2010
Time : 3.15PM GMT +0800 (12.00AM -700 GMT)
ETA: Unknown


Maintenance Details :
The server hosting for your blogs was having difficulties to load up after serious overloading and we are still in the midst of recovering the services. Apologize for all the inconvenience caused.

Effect of Maintenance :
All services will be inaccessible.

Best Regards,

Support Team
......................................
Technical Department
WPwebhost.com Technical Team



More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16765-WPWEBHOST-Immediate-Server-Maintenance-WPHosting02-72.18.130.145 http://forums.exabytes.com/showthread.php?16724-Exabytes-Immediate-Server-Maintenance-Hawking-72.18.131.85&goto=newpost Mon, 16 Aug 2010 11:43:28 GMT Date : 16th August 2010 Time : 7.30 AM GMT +0800 ETA : Unknown The server was not responding and failed to restart after force reboot and we... Date : 16th August 2010
Time : 7.30 AM GMT +0800
ETA : Unknown



The server was not responding and failed to restart after force reboot and we are still in the midst of checking. Please hold.






Effect of Maintenance :
All services will be inaccessible.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16724-Exabytes-Immediate-Server-Maintenance-Hawking-72.18.131.85 http://forums.exabytes.com/showthread.php?16618-Exabytes-Internal-Network-Upgrade-On-AIMS-KL-Data-Center&goto=newpost Fri, 13 Aug 2010 10:52:08 GMT Date : 13th August 2010 Time :11.59 pm GMT+0800 Expected ETA : 10 Minutes Maintenance Details: Internal network routing adjustment for... Date : 13th August 2010
Time :11.59 pm GMT+0800
Expected ETA : 10 Minutes


Maintenance Details:
Internal network routing adjustment for server under IP range 110.4.4x.x


Maintenance Effect:
There will be expected downtime of 5 minutes. During the maintenance , latency , packet loss and slowness might be happen when accessing our service such as web and email until the adjustment is done.


Please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/ if you have any questions with this maintenance window.



Best Regards,


Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com




More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16618-Exabytes-Internal-Network-Upgrade-On-AIMS-KL-Data-Center http://forums.exabytes.com/showthread.php?16617-Exabytes-Schedule-ColdFusion-Updates&goto=newpost Fri, 13 Aug 2010 09:43:08 GMT Maintenance Date: 13th August 2010 Maintenance Time Start: 4:00PM MDT -0600 Expected ETA: 10 minutes Maintenance Details: Security Updates on... Maintenance Date: 13th August 2010
Maintenance Time Start: 4:00PM MDT -0600
Expected ETA: 10 minutes


Maintenance Details:

Security Updates on ColdFusion server. Affected servers : Einstein (72.18.131.73) and BlackBird (72.18.131.170)


Maintenance Effect:

There will be expected downtime of 5 minutes. During the maintenance, the mentioned servers' services will not be available.


Please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/ if you have any questions with this maintenance window.



Best Regards,


Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com



More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16617-Exabytes-Schedule-ColdFusion-Updates http://forums.exabytes.com/showthread.php?16604-Exabytes-Schedule-Server-HDD-RAID-Maintenance-SMTP1-110.4.46.75&goto=newpost Fri, 13 Aug 2010 03:10:11 GMT Date : 13th Aug 2010 Time : 11.00 PM GMT +8 ETA : 30 - 45 minutes Maintenance Details : SMTP1 server will be taken down for replacement... Date : 13th Aug 2010
Time : 11.00 PM GMT +8
ETA : 30 - 45 minutes

Maintenance Details :
SMTP1 server will be taken down for replacement maintenance of theRAID drives.

Effect of Maintenance :
From the scheduled time Email Services and Smartermail website interface will not be accessible

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16604-Exabytes-Schedule-Server-HDD-RAID-Maintenance-SMTP1-110.4.46.75 http://forums.exabytes.com/showthread.php?16580-Exabytes-Network-Upgrade-On-AIMS-KL-Data-Center&goto=newpost Thu, 12 Aug 2010 09:30:02 GMT Date : 12th August 2010 Time :6.00 PM GMT+0800 - 7.30PM Expected ETA : 1.5 hour Maintenance Details: Network Upgrade for server under IP... Date : 12th August 2010
Time :6.00 PM GMT+0800 - 7.30PM
Expected ETA : 1.5 hour


Maintenance Details:
Network Upgrade for server under IP range 110.4.4x.x


Maintenance Effect:
No downtime , but might have latency , packet loss happen and slowness in accessing our service such as web and email until the upgrade is done.


Best Regards,


Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com



More... ]]> Technical LuisKu http://forums.exabytes.com/showthread.php?16580-Exabytes-Network-Upgrade-On-AIMS-KL-Data-Center